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Frequently Asked Questions

Q1: What is BUYDUDE?

• BUYDUDE is a platform that allows users to purchase or start their own online reselling business. It connects resellers with suppliers, enabling them to sell products and earn a commission.

Q2: How does BUYDUDE work?

• Users can browse products on BUYDUDE, share them with their network, and earn a commission on sales. It’s a simple way to start an online business without investing in inventory.

Q3: Is BUYDUDE available internationally?

• BUYDUDE primarily operates in India. However, users outside India can access the platform, but the services may be limited.

Set 2: User Registration and Account Information

Q4: How can I register on BUYDUDE?

• You can register on BUYDUDE by downloading the app, providing necessary details, and following the registration process.

Q5: Is there any fee for registration?

• No, the registration on BUYDUDE is free of charge.

Q6: Can I change my account information?

• Yes, you can update your account information in the settings section of the BUYDUDE app.

Set 3: Usage Policies and Guidelines

Q7: Are there any restrictions on product sharing?

• BUYDUDE has guidelines to ensure fair usage. Excessive sharing or any misuse of the platform may result in actions such as blocking or restricting certain features.

Q8: What happens if I receive damaged products?

• If you receive damaged products, you can follow the return process outlined in BUYDUDE’s policies for a resolution.

Q9: Can I use copyrighted images for product sharing?

• No, it’s essential to respect intellectual property rights. Users should not use images without proper authorization.

Set 4: Platform Policies and User Behavior

Q10: How does BUYDUDE address fraudulent activity?

• BUYDUDE monitors user behavior and takes action against any abuse, fraud, or suspicious activities. Users engaging in such behavior may face consequences, including account restrictions.

Q11: What benefits do high-volume users receive?

• Users with high volumes of valid transactions may receive benefits from suppliers based on their discretion and policies.

Q12: Can BUYDUDE block a user from transactions?

• Yes, BUYDUDE reserves the right to take actions, including blocking users, in cases of policy violations or suspicious activities.

Set 5: Accuracy and Completeness of Information

Q13: How accurate is the information on BUYDUDE?

• BUYDUDE makes efforts to keep information accurate, but it’s advised to verify critical details independently. Suppliers are responsible for product information accuracy.

Q14: What happens if there are errors in product information?

• BUYDUDE reserves the right to correct errors, and users should monitor changes. Users are encouraged to report inaccuracies for review.

Set 6: Listing and Selling

Q15: What laws are suppliers required to follow on BUYDUDE?

• Suppliers must adhere to various laws, including Legal Metrology, Drugs and Cosmetics Act, Consumer Protection (E-Commerce) Rules, and Food Safety and Standard Act.

Q16: When can suppliers list their products?

• Suppliers can list products on BUYDUDE following the terms in the Agreement and any additional contracts with the company.

Q17: What responsibilities do suppliers have regarding intellectual property?

• Suppliers are responsible for ensuring their products do not infringe on intellectual property rights. BUYDUDE can take actions against listings violating these rights.

Set 8: User Information and Third-Party Tools/Links

Q18: How does BUYDUDE use user information?

• BUYDUDE collects and processes user information for various platform operations. For detailed information, users can refer to the Privacy Policy on the app.

Q19: Does BUYDUDE use third-party tools?

• BUYDUDE may provide access to third-party tools, but users should be aware that BUYDUDE does not monitor or control these tools. Users are advised to review and understand the terms of such tools.

Q20: Are third-party links on BUYDUDE accurate and secure?

• BUYDUDE is not responsible for third-party content or websites. Users should carefully review third-party policies before engaging in transactions.

Set 9: Intellectual Property (IP) and IP Infringement

Q21: Can users use BUYDUDE’s trademarks for business?

• Users cannot use BUYDUDE’s trademarks without prior written approval. Unauthorized use is strictly prohibited.

Q22: How does BUYDUDE handle IP infringement?

• BUYDUDE can remove infringing content from the platform and may take other actions. Users are encouraged to report potential infringements.

Set 10: Disclaimer and Liabilities

Q23: Is BUYDUDE liable for damages resulting from product use?

• BUYDUDE is not liable for any damages resulting from product use. Users are responsible for safe and legal product usage.

Q24: What disclaimers apply to advertisements on BUYDUDE?

• Advertisements are provided for general information, and BUYDUDE does not endorse or guarantee their accuracy. Users should be cautious in dealings with advertisers.

Q25: What happens during a force majeure event?

• BUYDUDE is not liable for damages arising from force majeure events. In such cases, services may be suspended or limited.

Set 11: Communication

Q26: How can I contact BUYDUDE for queries or grievances?

• You can contact BUYDUDE through email at support@buydude.in or send written complaints to the designated Grievance Officer.

Q27: How does BUYDUDE contact users?

• BUYDUDE may contact users through email or other provided communication details. Notices are deemed received upon sending or publishing on a publicly accessible platform.

Q28: What should users do if someone asks for account access over a call?

• Users should be cautious about sharing account details