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  • Frequently Asked Questions



    Q1: What is BUYDUDE?

    • BUYDUDE is a platform that allows users to purchase or start their own online reselling business. It connects resellers with suppliers, enabling them to sell products and earn a commission.

    Q2: How does BUYDUDE work?

    • Users can browse products on BUYDUDE, share them with their network, and earn a commission on sales. It’s a simple way to start an online business without investing in inventory.

    Q3: Is BUYDUDE available internationally?

    • BUYDUDE primarily operates in India. However, users outside India can access the platform, but the services may be limited.

    Set 2: User Registration and Account Information

    Q4: How can I register on BUYDUDE?

    • You can register on BUYDUDE by downloading the app, providing necessary details, and following the registration process.

    Q5: Is there any fee for registration?

    • No, the registration on BUYDUDE is free of charge.

    Q6: Can I change my account information?

    • Yes, you can update your account information in the settings section of the BUYDUDE app.

    Set 3: Usage Policies and Guidelines

    Q7: Are there any restrictions on product sharing?

    • BUYDUDE has guidelines to ensure fair usage. Excessive sharing or any misuse of the platform may result in actions such as blocking or restricting certain features.

    Q8: What happens if I receive damaged products?

    • If you receive damaged products, you can follow the return process outlined in BUYDUDE’s policies for a resolution.

    Q9: Can I use copyrighted images for product sharing?

    • No, it’s essential to respect intellectual property rights. Users should not use images without proper authorization.

    Set 4: Platform Policies and User Behavior

    Q10: How does BUYDUDE address fraudulent activity?

    • BUYDUDE monitors user behavior and takes action against any abuse, fraud, or suspicious activities. Users engaging in such behavior may face consequences, including account restrictions.

    Q11: What benefits do high-volume users receive?

    • Users with high volumes of valid transactions may receive benefits from suppliers based on their discretion and policies.

    Q12: Can BUYDUDE block a user from transactions?

    • Yes, BUYDUDE reserves the right to take actions, including blocking users, in cases of policy violations or suspicious activities.

    Set 5: Accuracy and Completeness of Information

    Q13: How accurate is the information on BUYDUDE?

    • BUYDUDE makes efforts to keep information accurate, but it’s advised to verify critical details independently. Suppliers are responsible for product information accuracy.

    Q14: What happens if there are errors in product information?

    • BUYDUDE reserves the right to correct errors, and users should monitor changes. Users are encouraged to report inaccuracies for review.

    Set 6: Listing and Selling

    Q15: What laws are suppliers required to follow on BUYDUDE?

    • Suppliers must adhere to various laws, including Legal Metrology, Drugs and Cosmetics Act, Consumer Protection (E-Commerce) Rules, and Food Safety and Standard Act.

    Q16: When can suppliers list their products?

    • Suppliers can list products on BUYDUDE following the terms in the Agreement and any additional contracts with the company.

    Q17: What responsibilities do suppliers have regarding intellectual property?

    • Suppliers are responsible for ensuring their products do not infringe on intellectual property rights. BUYDUDE can take actions against listings violating these rights.

    Set 8: User Information and Third-Party Tools/Links

    Q18: How does BUYDUDE use user information?

    • BUYDUDE collects and processes user information for various platform operations. For detailed information, users can refer to the Privacy Policy on the app.

    Q19: Does BUYDUDE use third-party tools?

    • BUYDUDE may provide access to third-party tools, but users should be aware that BUYDUDE does not monitor or control these tools. Users are advised to review and understand the terms of such tools.

    Q20: Are third-party links on BUYDUDE accurate and secure?

    • BUYDUDE is not responsible for third-party content or websites. Users should carefully review third-party policies before engaging in transactions.

    Set 9: Intellectual Property (IP) and IP Infringement

    Q21: Can users use BUYDUDE’s trademarks for business?

    • Users cannot use BUYDUDE’s trademarks without prior written approval. Unauthorized use is strictly prohibited.

    Q22: How does BUYDUDE handle IP infringement?

    • BUYDUDE can remove infringing content from the platform and may take other actions. Users are encouraged to report potential infringements.

    Set 10: Disclaimer and Liabilities

    Q23: Is BUYDUDE liable for damages resulting from product use?

    • BUYDUDE is not liable for any damages resulting from product use. Users are responsible for safe and legal product usage.

    Q24: What disclaimers apply to advertisements on BUYDUDE?

    • Advertisements are provided for general information, and BUYDUDE does not endorse or guarantee their accuracy. Users should be cautious in dealings with advertisers.

    Q25: What happens during a force majeure event?

    • BUYDUDE is not liable for damages arising from force majeure events. In such cases, services may be suspended or limited.

    Set 11: Communication

    Q26: How can I contact BUYDUDE for queries or grievances?

    • You can contact BUYDUDE through email at support@buydude.in or send written complaints to the designated Grievance Officer.

    Q27: How does BUYDUDE contact users?

    • BUYDUDE may contact users through email or other provided communication details. Notices are deemed received upon sending or publishing on a publicly accessible platform.

    Q28: What should users do if someone asks for account access over a call?

    • Users should be cautious about sharing account details


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